Privacy Policy

Last Updated: January 2026

Pippins Wellness Center (“Pippins,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal, medical-related, and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, https://www.pippinswellnesscenter.org/, or engage with our services.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

Full name
Email address
Phone number
Mailing address
Appointment requests or inquiries
Payment and billing details (processed securely through third-party providers)

B. Health-Related Information

If you choose to provide it, we may collect limited health or wellness information related to:

Medical, therapeutic, counseling, or holistic services
Intake forms, service preferences, or appointment notes

Important: While Pippins Wellness Center is not a hospital, we treat all health-related information with HIPAA-level care and confidentiality.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referring URLs

2. How We Use Your Information

We use your information to:

Schedule, manage, and provide wellness services
Respond to inquiries and communications
Process payments and confirmations
Maintain accurate client records
Improve website performance and services
Comply with legal, regulatory, and ethical obligations
Ensure safety, security, and fraud prevention

3. HIPAA & Health Information Protection

We take the privacy of your health information seriously and apply safeguards consistent with the Health Insurance Portability and Accountability Act (HIPAA), including:

Restricted access to sensitive data
Secure storage and transmission
Use only for treatment, operations, and authorized purposes

We do not share health information without your consent unless required by law.

4. Payments & Third-Party Services

Payments, scheduling, and forms may be processed through secure third-party providers (such as booking systems, payment processors, or electronic forms). These providers:

Receive only the information necessary to perform their services
Are contractually required to protect your data

Pippins Wellness Center does not store full credit card numbers on its servers.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Improve user experience
Analyze site traffic and usage
Maintain website functionality

You can disable cookies through your browser settings, though some features may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information only:

With service providers assisting our operations (under confidentiality agreements)
To comply with legal obligations, court orders, or law enforcement requests
To protect the rights, safety, and property of Pippins Wellness Center and our clients

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect
Request access, correction, or deletion of your data
Opt out of the sale of personal data (we do not sell data)
Not be discriminated against for exercising your rights

Requests may be submitted using the contact information below.

8. GDPR Rights (European Union Users)

If you are located in the EU or UK, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability

You may withdraw consent at any time.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

10. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Terms & Conditions

Welcome to Pippins Wellness Center. By accessing or using our website, services, or booking systems at https://www.pippinswellnesscenter.org/, you agree to the following Terms & Conditions.

Use of Website

This website is intended for informational and scheduling purposes only. You agree not to misuse the site, attempt unauthorized access, or interfere with its functionality.

Wellness & Medical Disclaimer

Services provided by Pippins Wellness Center may include medical-adjacent, counseling, holistic, and wellness services. Content on this website is not a substitute for emergency medical care. Always consult a qualified professional for medical concerns.

Appointments & Cancellations

Appointments are subject to availability. Cancellation and rescheduling policies may vary by service and will be communicated at the time of booking.

Payments

Payments are processed securely through third-party payment providers. Pippins Wellness Center does not store full payment card details.

Intellectual Property

All content on this website, including text, logos, and images, is the property of Pippins Wellness Center and may not be reproduced without written permission.

Limitation of Liability

Pippins Wellness Center is not liable for indirect, incidental, or consequential damages arising from the use of this website or services, to the fullest extent permitted by law.

Governing Law

These Terms & Conditions are governed by the laws of the United States and the State in which Pippins Wellness Center operates.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

👉 Publish at:
https://www.pippinswellnesscenter.org/terms-and-conditions

HIPAA Notice of Privacy Practices

Effective Date: January 2026

Pippins Wellness Center is committed to protecting the privacy of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Our Responsibilities

We are required by law to:

Maintain the privacy and security of your Protected Health Information (PHI)
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of this Notice

How We May Use and Disclose Health Information

We may use and disclose your health information for:

Treatment and wellness services
Payment and healthcare operations
Legal and regulatory requirements
Public health and safety activities

Your Rights

You have the right to:

Request access to your health records
Request corrections
Request confidential communications
Request restrictions on certain uses
Receive a copy of this Notice

Safeguards

We apply administrative, technical, and physical safeguards to protect your PHI from unauthorized access.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Pippins Wellness Center or the U.S. Department of Health and Human Services without fear of retaliation.

Contact

Pippins Wellness Center
Website: https://www.pippinswellnesscenter.org/

👉 Publish at:
https://www.pippinswellnesscenter.org/hipaa-notice

BOOKING & INTAKE FORM CONSENT LANGUAGE

Place this under every booking, intake, and payment form:

By submitting this form, you acknowledge that you have read and agree to the Privacy Policy, Terms & Conditions, and HIPAA Notice of Privacy Practices of Pippins Wellness Center. You consent to the collection and use of your information for scheduling, services, and related communications.

Required checkboxes:
☐ Privacy Policy
☐ Terms & Conditions
☐ HIPAA Notice

Accessibility Statement

Pippins Wellness Center is committed to ensuring digital accessibility for all individuals, including people with disabilities. We strive to improve the user experience for everyone and apply relevant accessibility standards where feasible.

We aim to align with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Efforts

Clear navigation and readable text
Compatibility with screen readers
Responsive design for assistive technologies

Feedback

If you experience difficulty accessing any part of our website, please contact us so we can address the issue promptly.

👉 Publish at:
https://www.pippinswellnesscenter.org/accessibility

Refund & Cancellation Policy

Appointments at Pippins Wellness Center require advance scheduling.

Cancellations

Cancellation or rescheduling policies may vary by service
Clients are encouraged to cancel with reasonable notice
Missed appointments may be subject to fees

Refunds

Refund eligibility depends on the service rendered
Completed services are generally non-refundable
Approved refunds will be issued via the original payment method

👉 Publish at:
https://www.pippinswellnesscenter.org/refund-policy

Emergency Medical Disclaimer

Pippins Wellness Center does not provide emergency medical services.

If you are experiencing a medical emergency, call 911 immediately or seek care at the nearest emergency room.

Website content, communications, and appointments are not substitutes for emergency treatment.

👉 Publish at:
https://www.pippinswellnesscenter.org/emergency-disclaimer